Personnel Board of Jefferson County’s MPACT
The Personnel Board of Jefferson County (PBJC) was established by Alabama state statute as the human resources agency responsible for administering the civil service system (or Merit System) within Jefferson County, AL. PBJC’s Managers Preparing to Accomplish Change Today (MPACT) is a selective nine-month program designed to develop and elevate the skills of already high-performing managers in the Merit System. Component 1 of the program is formalized class sessions on topics such as courageous leadership, accountability, discipline, trust, and communication. Some of these are held at outside locations such as the Birmingham Civil Rights Institute and Ruffner Mountain Nature Preserve. Component 2 consists of an electronic forum for class discussions and a place where participants share best practices and ask cohort partners for advice throughout the program. For Component 3, participants complete an MPACT project that brings demonstrable change to their department or jurisdiction.
Over the last three years, every manager has successfully implemented his or her project. One specific example is the Personnel division manager whose project was designed to minimize the length of time it took for area managers to develop their budgets. Through research and partnerships, she devised a way to improve this process, leading to reducing the average time for managers to input annual budget requests from one week to three days.