The Weekly Resource
for Sales & Marketing Management

September 10, 2019

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Feature Articles

From Switchboard to Social Media: A Brief History of Customer Service
No matter the industry a company serves, it is imperative to provide customer service across a multiplicity of channels. Here's a closer look at how this integral aspect of doing business has evolved over the years.


How to Establish Trust Among Your Peers
Establishing trust is essential to success in B2B sales. The way to do that includes learning the language of your industry.


Most Recent Webinar Recording
Amazing Presentations Using Google Slides

Recognition & incentive idea

Sheppard Deluxe Brief Pack
The Alpha Bravo Sheppard Deluxe Brief Pack backpack from TUMI has a bevy of interior and exterior organizational pockets as well as dedicated space for a laptop, iPad and other digital essentials. Exterior pockets include a waterproof pocket for a water bottle or umbrella. Itís made from an exceptionally durable fabric with a top-carry handle, comfortable and adjustable backpack strap, and easy-zip access to the main compartment. For more details, contact Mike Landry of TUMI at or visit

The B2B Marketing Expo
The only B2B Marketing Event you need to attend in California is finally here! The B2B Marketing Expo will be held on the 2nd & 3rd of October at the LA Convention Centre.

With over 10,000 of the most ambitious, talented marketers visiting, more than 300 world-class suppliers, 250 thought-leading speakers and 200 educational masterclasses, the event will provide everything needed for marketers to drive business growth. The agenda will cover topics such as B2B Branding, Data Marketing, Content Marketing, and Voice Marketing—plus valuable networking opportunities, this event is one not to be missed.

Visit the B2B Marketing Expo website for FREE tickets or contact Eddy Lawrance at 702 707 7627 or to enquire about exhibiting and sponsorship opportunities.