CustomerCount

#MobiusVP, creators of #CustomerCount© and #Patients-Count, sponsored Ironman Athlete Malachi Henry on his visit to @Grand Pacific Resorts’ #Carlsbad Inn. Malachi was there to offer training suggestions to those GPR team members participating in the upcoming Annual Walkathon Fundraiser in support of #Christel House. Just as Mobius reminds our clients that measurement is the key to managing success, Malachi also views measuring as the basis for building achievement and encourages the gathering to clock in their steps and embrace a healthy lifestyle.   Pictured: Malachi Henry  and Renee Wagner, RRP

⭐ Congrats to our parent company #mobiusVP for receiving the Better Business Bureau Serving Central Indiana Complaint-Free 2023 Designation! Our clients depend on us for crucial collection of secure data and this recognition demonstrates to the public that we are doing our job well and that we are committed to maintaining our A+ BBB rating. Thank you to the BBB Cathy Ann Armour Jennifer Adamany for your work to promote ethical business practices. We're honored to be on your Board and help amplify these values. Read more: https://lnkd.in/g3djEHhm #CustomerExperience #PatientExperience #EmployeeExperience

Bob Kobek hosts a conversation with global patient and human experience expert, Nicole C., on the latest episode of the BobCast. Nicole recently joined the MobiusVP Advisory Board and is also on the Board of the The Beryl Institute, of which we are members. Tune in for a conversation on what it means to measure #HumanExperience in healthcare from one of the leading experts! ... and consider joining the The Beryl Institute for thought leadership in this space! #PatientExperience #Healthcare #Measurement https://lnkd.in/d8j7xdtz

"Creating a customer satisfaction survey is more than putting together a series of questions. It’s a delicate balance of understanding your business, knowing what you want out of the survey, and then crafting the right questions to give you actionable insights about your customers.”   Read this guest blog by Ben Oldham, Keatext https://lnkd.in/d_9kK_bD

We at MobiusVP are particularly pleased with the first of BBB’s ‘Recommendations for the Timeshare Industry.’ The statement refers to the importance of surveys. The number one recommendation to timeshare companies is to create a system for immediate feedback on timeshare presentations. A Board member of the of the Better Business Bureau (BBB)® Serving Central Indiana, Bob Kobek shared his reaction in this recent response. https://lnkd.in/gtsrUHu8

Two of #timeshare’s most experienced service providers. Bob Kobek and Gordon McClendon (#SPI) met up in Mexico City at #AMDETUR to discuss mutual interests.

Carlos Marchi, CECP, CME wears many hats. Here he is presenting information about new developments and enhancements with #CustomerCount’s survey system at #AMDETUR

Proud to sponsor #ARDA WIN WEDNESDAY at #TheVineyard in Orlando today. Unfortunately, we can’t make an appearance, but we will be there in spirit. 

#MobiusVP was a proud sponsor of a delicious breakfast at #AMDETUR in Mexico City earlier this month.

Bob Kobek and Carlos Marchi ruling the world at #AMDETUR in Mexico City. #CustomerCount is proud to be an AMDETUR sponsor. Looking forward to Carlos’ presentation on Friday.